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CUSTOMER SERVICE

Our customers are the most important to us. Therefore, we are committed to providing you with the best service. If you have any questions or concerns, please feel free to contact us. Our experienced and friendly team is always ready to find the best solution for your needs.

Our Customer Representative and Beauty Experts are Here

MONDAY - FRIDAY: 09:00 - 18:00

SATURDAY - SUNDAY: Holiday

Working hours

Our customer representative and beauty experts

Every weekday 09:00 in the morning | He works between 18:00 in the evening.

We continue to support you as much as possible through the live support line on our website during the weekend.

You can call or
You can send a Whatsapp message

0532-500-3778

LOCATIONS

WHERE YOU CAN FIND US AND OUR PRODUCTS

Batı Sitesi Mah. Tahsin Kahraman Cad. No: 34 Yenimahalle/Ankara

252, Namdong-daero, Namdong-gu, Incheon, Korea

169 Yangjaecheon-ro, Gangnam, Seoul, Korea

You can contact us for address information.

You can contact us for address information.

You can contact us for address information.

You can contact us for address information.

You can contact us for address information.

Frequently Asked Questions

  • What do I need to do for social media collaboration?
    You can reach us at isbirligi@korelux.com . All you have to do is specify your social media accounts and the way you want to work along with the e-mail. Our marketing department will respond as soon as possible.
  • Do you do B2B sales?
    Yes! Dear business partner candidate, you can send us your letter, briefly mentioning your company and stating that you would like to work together, to corporate@korelux.com . Our relevant department will get back to you as soon as possible.
  • When will my cargo depart?
    Your orders are delivered to cargo on the same day. It will be delivered to you within 1-5 business days depending on your location throughout Türkiye.
  • What is Lactoferrin?
    Lactoferrin is a natural protein found especially in breast milk and has immune system supporting and antimicrobial properties. It is also found in cow's milk and some other body fluids. What are the benefits of lactoferrin? Lactoferrin is known for its many benefits, including boosting the immune system, fighting infections, and reducing inflammation. At the same time, thanks to its iron binding capacity, it helps the body use iron more effectively. Is it safe to take lactoferrin supplements? Generally, lactoferrin supplements can be used safely by healthy adults. However, it is important to talk to your doctor before starting any supplement program, especially if you are pregnant or have certain health conditions. Does lactoferrin deficiency cause health problems? Lactoferrin deficiency can have negative effects, especially on the immune system. A weakened immune system can lead to more frequent infections and illnesses. However, there are no specific cases in which deficiency is directly associated with specific diseases. What should you consider when taking lactoferrin? When buying lactoferrin, pay attention to the quality and purity of the product. Additionally, it is important to follow the dosage instructions on the label. If you have medications that may interact, it is recommended that you consult a healthcare professional. In which foods is lactoferrin naturally found? Lactoferrin is naturally found in highest amounts in breast milk. It can also be found in small amounts in cow's milk, goat's milk and fermented milk products. However, lactoferrin taken in supplement form usually has higher concentrations than the amount found in these foods. These frequently asked questions aim to provide a basic understanding of lactoferrin. Always consult a healthcare professional before using any health supplement. Hyalferrin brand has the world's first skin care products produced with this Lactoferrin technology.
  • What is embryonic stem cell?
    Embryonic stem cells are very special and versatile cells obtained from the inner cell mass found in the early stages of a fertilized embryo in the womb, at the stage known as blastocyst. These cells have the ability to transform into almost any cell type in the human body. What are the characteristics of embryonic stem cells? Embryonic stem cells are known for their ability to renew themselves and transform into all types of cells of all three germ layers. This makes them extremely valuable in medical research and treatments. How are embryonic stem cells obtained? Embryonic stem cells are usually isolated from the inner cell mass of embryos obtained during in vitro fertilization and then cultured in a laboratory environment. During this process, the embryo is disconnected from its other cells. In what areas are embryonic stem cells used? Embryonic stem cells are particularly promising in areas such as regenerative medicine and organ replacement. They can be used to treat a variety of conditions, such as Parkinson's disease, Type 1 diabetes, spinal cord injuries, and various heart diseases. Ovaco brand skin care products produced with embryonic stem cell technology are just one of the applications of this innovative and exciting technology in our daily lives!
  • Who is KoreLux?
    As KoreLux family, we are the Turkish distributor of the South Korean company Sonimedi, which is the owner and manufacturer of brands such as Ovaco, Hyalferrin and Savia.
  • Where can I get detailed information about the products?
    There is detailed information under the products on our site, but if you want to ask a specific question or specific to your skin, you can always contact us via the live chat section of our site.
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